November 2, 2023
If you purchase a brand new piece of know-how, it’s essential to get accustomed to its functionalities. Luckily, Garmin supplies many assist sources that can assist you discover ways to function your inReach satellite tv for pc communication gadget1 earlier than heading into the wilderness.
Fast Begin Guide
The primary type of assist is available in your inReach gadget field. This small however mighty Fast Begin Guide offers a tool button overview, steps for preliminary gadget setup and directions for essential options reminiscent of smartphone pairing, knowledge syncing and two-way messaging. Don’t have your Fast Begin Guide? A full on-line gadget guide is at all times out there on the Garmin Assist Middle.
Garmin Assist Middle
For extra in-depth gadget data, the Garmin Assist Middle is the place you’ll discover inReach gadget sources and training. You possibly can search by product title or serial quantity to tug up the checklist of assist supplies, together with digital gadget manuals, widespread resolution articles, webinars and brief how-to movies.
Tip: To search out the Garmin Assist Middle, go to Garmin.com, navigate to the highest proper nook, click on (?) Assist, and select the Assist Middle hyperlink.
How-to movies from our product assist specialists are discovered throughout the Garmin Assist Middle both on the How-to Movies web page (kind in your gadget title to go looking) or throughout the assist part for every inReach gadget beneath the Movies tab. These 3- to 6-minute movies concentrate on methods to accomplish duties along with your inReach, beginning with what you’ll want for activation (inReach gadget, fee card, different gadget if required) by means of methods to use your gadget on a visit.
Garmin Buyer Assist
If you happen to don’t discover the reply to your inReach gadget query throughout the Garmin Assist Middle on-line supplies, you may at all times attain out to our buyer assist group for real-time, one-on-one help. Navigate to the Garmin Buyer Assist web page, enter your gadget title or serial quantity within the entry discipline, and click on the arrow. As soon as on the gadget assist web page, scroll right down to the Contact Us for Extra Assist part, and select the Chat or Name possibility.
Product assist specialists can be found by telephone Monday by means of Friday, 7 a.m. to 7 p.m. CT (UTC-7) by chat, a direct name to 1-800-800-1020 or by leaving your quantity for a name again.
If you happen to’re outdoors of the U.S., please verify the assist occasions in your locale. For rapid assist, dial 1-800-800-1020.
The adage “follow makes excellent” is very true in the case of getting comfy along with your inReach satellite tv for pc communicator. Experimenting with options reminiscent of navigation and TracBack® routing, sending trial messages to contacts or just familiarizing your self with button instructions forward of a visit all assist alleviate issues about seamlessly working the gadget when recreating or throughout an emergency scenario.
System Take a look at
To verify that your subscription is energetic and your gadget is prepared, inReach gives a straightforward Take a look at message characteristic:
- Go outdoors with a transparent view of the sky.
- Navigate to the Take a look at icon.
- Choose Take a look at.
- Watch for a profitable take a look at affirmation.
Be aware: 5 free take a look at messages per 30 days are included on all plans.
SOS Take a look at
For full confidence in your inReach gadget capabilities, you may schedule a take a look at of the SOS performance in your inReach gadget however solely with approval from the Garmin ResponseSM group. SOS exams are scheduled by means of Garmin Response, and take a look at requests should be submitted every time you want to take a look at the gadget. The Garmin Response group will affirm the date/time and supply testing directions. Click on right here to finish the net SOS take a look at request type and ensure approval/testing steering previous to triggering a take a look at SOS.
For a guidelines of steps to take earlier than, throughout and after your journey along with your inReach gadget, take a look at our inReach Finest Practices webinar.
1Energetic satellite tv for pc subscription required. Some jurisdictions regulate or prohibit using satellite tv for pc communication units. It’s your accountability to know and comply with all relevant legal guidelines within the jurisdictions the place the satellite tv for pc communication gadget is meant for use.